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Working at Expert Support

We try to combine the benefits of being an employee with those of being an independent consultant. An article in Tom Peters Fast Forward describes some of our principles and practices.

Senior API Writers    **Now Hiring**

Our goal is to have all the top API writers on the West Coast on our staff. We already have a bunch of world-class writers who combine technical skill with the ability to communicate clearly. If you fit into this category, call us. We will make it worth your while.

Please send us a resume if you

  • Are good enough that you have considered becoming an independent consultant (or you have done so)
  • Rite real good
  • Write real fast
  • Understand advanced software and systems
  • Are an expert with some rich set of writing and presentation tools, including at least 2 years experience with FrameMaker
  • Enjoy learning and working with new technology (and do it very quickly)
  • Comfortable on PC, Mac, and UNIX platforms
  • Know how to make commitments you can keep
  • Have a somewhat warped sense of humor
  • Are adept at handling demanding customers
  • Enjoy variety in assignments
  • Can manage multiple simultaneous projects

We will be even more excited about talking to you if you

  • Have 2 or more years professional programming experience
  • Have a deep understanding of object technology or programming language design (for example, you can argue with developers about object models and win)
  • Understand principles of UI design and often tell developers why their UI is unusable (and are right)
  • Are capable and willing to write docs of all types: reference manuals, user guides, developer guides, tutorials, white papers, and marketing/sales materials

Check out the biographies of our senior writers. If your resume would be at home among theirs, and you are ready for the world of independent consulting, contact us.
 

 

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