Senior Technical Writer

Judy Bogart has worked in the software industry since 1978 as a software engineer specializing in support services, including technical documentation, technical support, training development and delivery, software test programming and object-oriented application programming. Her background includes extensive graphics, interface, and window-system programming and design, as well as object-oriented programming methodology development.

At Expert Support, Judy specializes in technical documentation of software development systems, languages, class libraries, APIs, and API documentation generated from source code. She plans, designs, writes, edits, and indexes both online and paper documents, including reference manuals, user guides, help systems, release notes, installation guides, tutorials, trainings, presentations, white papers, and proposals.

Whatever the project, Judy always participates closely in the software development process. In the process of analyzing a product for purposes of documentation, Judy provides feedback and recommendations as needed on the completeness and usability of the product and its user interface.

Prior to joining Expert Support, Judy spent ten years at IntelliCorp, where she was involved in all phases of the software development life cycle for high-end software tools, object-oriented systems, and class libraries. While there, she took on practically every technical role in the software development and productization process, and developed a broad understanding of that process.

When Judy entered the software industry, she participated in the beginning of the home computer market at Commodore and Atari. At Commodore she wrote technical documentation and test programs in addition to supporting developers and end-users. After helping to set up the first technical support department for the Atari 800 home computer, she became an assembly language programmer, adapting the arcade game Robotron to the Atari 800 platform.

Judy joined IntelliCorp in 1986, where she supported their Lisp-based development environment, KEE. She helped document and teach IntelliCorp's Common Windows, a proprietary windowing system, then assisted in the company's transition to UNIX, C, and X Windows. In the course of supporting, teaching and writing about IntelliCorp's object-oriented systems, Judy helped to develop and articulate object-oriented programming methodology and interface design. Later, Judy helped IntelliCorp in its transition to modeling tools in the PC environment, writing the online documentation for a PC-based business re-engineering tool for SAP R/3 system implementers.

Since joining Expert Support, Judy has worked on many projects, small and large. While staying generally in the software sphere, she has enjoyed the huge variety of applications and industries to which she has been exposed. She has worked on products for medical instrument control, chip fabrication scheduling, imaging technology, cryptography, networking, and Web-application development, among many others.