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A chronic problem for training
organizations is that modifications to a company's business direction
that are straightforward for the rest of the company often require radical
changes for the training department. On short notice, you need to develop
new training courses, retarget existing courses, port them to a new platforms,
or transfer them to a new medium. Unfortunately, training departments
are habitually understaffed, so finding resources to do the work is usually
the first step.
Expert Support can help. We have have a stable set
of exceptional trainers and instructional designers. We carefully match
the skills of our instructional designers to the needs of your job. We
would rather turn down a job than put the wrong person on it.
...excellent quality
work!
—Kathleen
Doherty, Adobe
Expert Support has provided
training development services to over 30 companies since we began
business in 1990. In Silicon Valley, we are known as the place to
go for technically sophisticated training and documentation development.
We have created training courses and tutorials for databases, object-oriented
development systems, Java and C++ APIs, XML libraries, computer
systems, and programmable network appliances. We have built lots
of courses for developers, but we also have created courses for
sales people, field engineers, and mere mortals.
All feedback about
this course continues to be excellent.
Thanks very much.
—Janet
Davies, Platinum Software
We can easily adapt to
the training media or tools that you want us to use. We are equally
comfortable creating tutorial documents, standup training, standard
CBT courses, and Web-based training. And yes, we are quite familiar
with information-mapping methodologies, but are also willing to
adapt to the methods that your organization uses. We are familiar
with several learning measurement methodologies, so that you can
determine whether your course is effective or not.
Need to create a "train-the-trainers"
program for resellers or corporate partners? We can help you design such
a program. We can develop instructor notebooks and presenter notes as
well as other material that will help your newly trained trainers be effective
teachers.
I very much appreciate
the way you've handled this project.
In the future, I will have no hesitation to use your company's
services again.
I will also recommend your services to
those that may need them,
when and if an opportunity arises.
—Kaarin
Alisa, KANA
Want to see more? Take a look
at our project case studies, or send email to
webInquiry at xs.com
or telephone (650-941-9778). We will be happy to drop by to show
you some samples and talk about your training needs.
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