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Senior Publications
Specialist
In nearly 30 years of incarnations, Ellen has done technical writing, software and application development, customer service, software consulting and training, technical marketing support, quality assurance, and (finally polishing her sitting-in-conference-room skills) management. She has worked on a variety of projects including networking hardware and software, Internet sales tools, Web-based system configuration and routing, XML-based and C-language APIs, UNIX high-availability tools, relational database management systems, accounting systems, warranty tracking, and software and semantic analysis systems. In every position, Ellen has acquired product expertise quickly and independently, become a valued and productive member of the team, contributed to the team’s success in areas outside of her specific job requirements, and identified technology transfer gaps that she has filled by developing new documentation. Her experience with documentation tools ranges through most word-processing and desktop-publishing packages, and includes conversion from print to HTML and direct HTML development. She has often served as the local tools expert and has developed and taught courses about FrameMaker and other products. She has designed, planned, written, edited, and/or indexed reference manuals, user guides, release notes, tutorials, style guides, technical and internal newsletters, online help, and white papers. These documents have been read—or at least fondled—by software developers, engineers, end users, managers, and marketeers. For a good old time, ask her about keypunch machines, paper tape readers, and them there new-fangled laser printer thingies that keep catching on fire. For fun, Ellen’s projects include:
EducationEllen also dabbled briefly in becoming educated, attending: and completing her BS in Computer Science/Mathematics. |
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