What should I do if I receive a password reset email I didn’t request? | XS
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What Should I Do If I Receive A Password Reset Email I Didn’t Request?

Please contact your Account Manager or our Customer Support team immediately to verify whether the email was legitimately sent by us. If it was not, someone may be attempting to access your account. We strongly recommend keeping Two-Factor Authentication (2FA) enabled at all times to protect your profile.

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Need assistance? XS provides 24/5 expert support, anytime, anywhere in the world.