Platform Data & Performance

Q: Is platform data real-time?

Yes. Live trading accounts receive real-time market data.

Q: Where can I find platform logs for troubleshooting?

You can find platform logs for troubleshooting in the following locations on both MT4 and MT5:Desktop(MT4and MT5):Open the Platform: Launch your MT4/MT5 terminal.Access Data Folder: In the top menu, click File -> Open Data Folder.Locate Logs Folder:Platform Logs: Open the Logs folder for general, day-to-day terminal actions.Expert Advisor (EA) Logs: Go to MQL4 -> Logs (for MT4) or MQL5 -> Logs (for MT5) for robot-specific activity.Android (MT4 and MT5)Open the MetaTrader app and tap the Menu icon (top-left corner).Select Journal (sometimes found inside the Settings menu).Tap the Calendar icon (top-right) to select the date of the log you wish to view.Tap the Mail icon to send the log file via email to yourself or support.iOS (iPhone/iPad - MT4 and MT5)Open the app and tap Settings in the bottom navigation bar.Select Journal.Switch between dates using the arrows at the bottom of the window.Tap the Share icon (top-right) to email the log file.