What should I do if I don’t receive an SMS or email confirmation code? | XS
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What Should I Do If I Don’t Receive An Sms Or Email Confirmation Code?

If you did not receive the email confirmation code, kindly check the following:

  • Check if the email address you have registered is written correctly.
  • Check the Spam/Junk/Promotion folder in your email.
  • Check your mailbox storage and empty it up if it’s needed.
  • Check if you have blocked the sender [email protected] and/or domain xs.com (Generally, it can be found at Settings.).
  • If you have tried all the above and you are still not receiving your confirmation email, kindly contact our support via chat or email to [email protected].

XS Help Center

Need assistance? XS provides 24/5 expert support, anytime, anywhere in the world.